Frequently Asked Questions
Question: Is Next Level Valet insured?
Answer: We are fully insured with a comprehensive five million dollar umbrella policy carried by Hanover Insurance Group, AM best financial strength rating of A.
Question: Where can i pick up keys if i left and did not received them?
Answer: All keys left overnight will be available at the beginning of the next days shift. To receive shift times please call Next Level Valet @ (512) 851 7032
Question: How do i report damage to my vehicle.
Answer: All claims should be made before exiting the valet premises, to do so report any suspected damage to account manager to proceed with the claim process.
Question: Can i Leave my Vehicle overnight with Valet.
Answer: All accounts have options to leave vehicles overnight. At paid accounts there is a 25.00 per night fee assessed to vehicles left overnight. To find out specific details regarding vehicles being left overnight, speak with that accounts manager.